Question 1

What is a credit card balance transfer?

Accepted Answer

Credit card balance transfer is the process of transferring owed balance from one credit card account to another. Upon carrying out this process, the debt is owed to the new card issuer as opposed to the original card issuer. This can help consolidate debt and potentially benefit from lower interest rates on the new card.

Question 2

Is the Royale Signature Credit Card still available for new applications?

Accepted Answer

No, the Royale Signature Credit Card has been discontinued for new applications. Existing cardholders can continue to use their cards and enjoy the associated benefits. If you are looking for a new credit card, Kotak Mahindra Bank offers other options such as the White Reserve Credit Card or the White Credit Card.

Question 3

How many reward points do I earn on the Royale Signature Credit Card?

Accepted Answer

You earn 4 reward points for every ₹150 spent on accelerated categories, which include Hotels, Restaurants, Travel Agencies & Tour Operators, Package Tour Operators, Airlines and Air Carriers, and International Spends. For all other eligible base categories, you earn 2 reward points for every ₹150 spent.

Question 4

What are the milestone bonus reward points offered on the Royale Signature Credit Card?

Accepted Answer

The Royale Signature Credit Card offers generous milestone bonuses. You earn 10,000 bonus reward points on annual spends of ₹4,00,000. If your annual spends cross ₹8,00,000, you earn 30,000 bonus reward points. These milestone benefits provide significant additional value for high spenders over the anniversary year.

Question 5

How can I get the annual fee waived on the Royale Signature Credit Card?

Accepted Answer

You can enjoy an annual fee waiver on the Royale Signature Credit Card by making annual retail spends of ₹1,00,000 or more within the anniversary year. This makes the card effectively free for customers who meet this spending threshold, offering excellent value especially for regular card users.

Question 6

How many complimentary domestic airport lounge visits do I get with the Royale Signature Credit Card?

Accepted Answer

The Royale Signature Credit Card offers 2 complimentary domestic airport lounge visits per quarter to select DreamFolks lounges across India. Lounge benefits include gourmet meals, comfortable seating, widescreen TVs, newspapers and magazines, and free Wi-Fi. Please note that from 1st June 2025, you must spend ₹75,000 or more in a calendar quarter to qualify for lounge access in the next calendar quarter.

Question 7

What changes are being made to reward points earning categories from June 2025?

Accepted Answer

From 1st June 2025, the following changes apply: Education and Insurance reward points will only be earned on spends up to ₹70,000 per statement cycle; Utility spends will earn points only up to ₹50,000 per statement cycle; Government spends will earn points only up to ₹40,000 per statement cycle. Additionally, reward points on Wallet Load, Fuel, Rent, and Online Skill-Based Gaming will be completely discontinued. Spends in these categories will also not count towards milestone benefits.

Question 8

Is there a fuel surcharge waiver available on the Royale Signature Credit Card?

Accepted Answer

Yes, from 1st June 2025, a 1% fuel surcharge waiver is applicable on fuel transactions ranging between ₹500 and ₹5,000. The maximum fuel surcharge waiver you can avail is ₹3,500 in an anniversary year. This benefit helps regular fuel users save on transaction surcharges at petrol stations.

Question 9

Is there a railway surcharge waiver on the Royale Signature Credit Card?

Accepted Answer

Yes, the Royale Signature Credit Card offers a railway surcharge waiver. You can save 1.8% surcharge on transactions made on www.irctc.co.in and 2.5% on transactions made at Indian Railways Booking Counters. The maximum railway surcharge waiver allowed in an anniversary year is ₹500.

Question 10

Can I get an add-on card for the Royale Signature Credit Card?

Accepted Answer

Yes, you can apply for an add-on card on the Royale Signature Credit Card. The add-on card comes with all the same benefits as the primary card. You can set a customised spend limit on each add-on card and track spends separately for each add-on cardholder, giving you better control over your family's spending.

Question 11

Does the Royale Signature Credit Card offer rewards on international spends?

Accepted Answer

Yes, international spends are part of the accelerated categories on the Royale Signature Credit Card, which means you earn 4 reward points for every ₹150 spent on international transactions. This makes the card a good option for existing cardholders who travel abroad frequently and want to earn higher reward points on their overseas spending.

Question 12

How are the Merchant Category Codes (MCCs) relevant to reward point earnings?

Accepted Answer

Merchant Category Codes (MCCs) are 4-digit numbers assigned to merchants or businesses by card networks such as VISA, MasterCard, and RuPay. The reward point category revisions applicable from 1st June 2025 are determined based on these MCCs. This means whether a transaction qualifies for accelerated, base, or restricted reward points depends on the MCC assigned to the merchant where the purchase is made.

Question 13

How can I contact Kotak Mahindra Bank for queries related to the Royale Signature Credit Card?

Accepted Answer

You can reach Kotak Mahindra Bank through multiple channels for any queries related to the Royale Signature Credit Card. Call the toll-free helpline at 1800 4100 for banking needs, complaints, and resolution. You can also write to the bank at customersupport@kotak.com, visit your nearest branch, or use the Kotak Mobile Banking App for self-service options.

Question 14

What are the joining and annual fees for the Royale Signature Credit Card?

Accepted Answer

The specific joining and annual fee details for the Royale Signature Credit Card are subject to Kotak Mahindra Bank's fee schedule. However, the card offers an annual fee waiver if you spend ₹1,00,000 or more in retail transactions within the anniversary year. Since the card is discontinued for new applications, existing cardholders should refer to their card's terms and conditions or contact Kotak customer care at 1800 4100 for exact fee details.

Question 15

What alternative credit cards does Kotak Mahindra Bank offer instead of the Royale Signature Credit Card?

Accepted Answer

Since the Royale Signature Credit Card has been discontinued for new applications, Kotak Mahindra Bank offers several alternatives. The White Reserve Credit Card offers White Pass Value up to ₹2.5 lakhs annually, unlimited global airport lounge access, and exclusive lifestyle concierge services. The White Credit Card offers vouchers redeemable on premium brands. You can compare all available Kotak credit cards on their official website to find the best fit for your needs.

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